Phone business

A couple of months ago, my phone broke. It's purple and gorgeous and I'm attached to it and it broke. Some of the buttons just stopped working and after attempting the "turn it off and on again" trick, I then could not turn it on again because some of the numbers that were in my pin code were not working... Great!
So, I took my phone to 3 and they took it and fixed it and then gave it back to me a few days later, very quick, very good. THEN a week and a half later my phone breaks again, the same problem. I took my phone back to 3 - at this point slightly disgruntled - and asked if they could replace it. The response to this was that it was probably replaced when it was fixed because it was a more internal problem. I bloody doubt it. Right, so they took my phone again and "fixed" it AGAIN and everything was fine.
For about a month.
And then suddenly, a few weeks ago, my phone breaks AGAIN with the same problem. My word, at this point I wasn't just disgruntled, I wanted to hurt people! Especially the stupid flippin' girl at 3 when I went there and she says that they can't send my phone off for fixing unless I can provide proof that I purchased my phone from that store. I obviously don't have this because it's not something I carry with me all the time and because this is a new policy. My point was that she COULD HAVE just typed my name into her little stupid computer and found out that I bought my phone from here, but NO, apparently she wasn't allowed to do that because that makes perfect sense and therefore is far too easy.
This girl, who trust me, was definitely not taught the "the customer is always right" rule. I wasn't even getting angry at her and she was acting as though I was. Well, love, I could do considering you've taken my phone twice already and it's still not right.
She then TAKES my phone, after telling me she can't send it off to be fixed, and starting looking at it, struggles with taking the back off and then starts to take the battery out. THIS is a completely retarded thing to do because as she's doing this I'm telling her that it's the same problem, the buttons do not work and I can't turn it off because if I do I can't get back into it because I have a pin and THE BUTTONS DO NOT WORK!!!
She then takes my battery out and then puts it back in and then turns my phone back on, only to offer me my phone to type in my pin, to have me say that I've literally just explained that I couldn't do that. Being slightly more pissed off by her now, but not really showing it, I then mentioned how now I have no phone because I can't get into it (because she just turned it off, idiot girl).
She then looks at me and says something to the general idea that it wasn't her fault and that she didn't know I had a pin, did she? I should have told her. I then quickly thanked her (WHYYY??!!) and walked out briskly, fists clenched, holding back the want to scream as much as I possibly could.
I walked into Carphone Warehouse, and walked up to a, conveniently, attractive guy called Alex.

"Hey... Alex! I would like to start by apologising for any misplaced anger towards you, it's not you, it's ALL because of 3. I now hate them. Can you help me?"

He was smiling by the time I was half way through this speech,

"A lot of people feel that way about 3. So I will try."

I clearly love him by this point. LOVE him. I could marry him. Settle down and have children with him. Anyway, I tell him what's up, I ask for my phone to be fixed and he says they have the same policy BUT he does it anyway - see! He loves me too!! He sends my poor broken phone off and after a week and a half I haven't heard anything, I was confused. I try ringing them and I don't get through to anyone, and then I get an automated phonecall message thingy saying that due to the nature of the problem, it's going to take an extra 10-14 days. But that's okay, that's fine, as long as it's fixed, EVENTUALLY.
Today I got another automated phonecall telling that my phone is back and ready to pick up. FINALLY!

What have I learned?
Boys will do anything for you in a shop if you looked disappointedly cute enough.
The girl in the 3 store is a gobby cow, who doesn't listen, with an attitude problem.
And people in the 3 store are generally retarded if they don't think that the first thing anyone does when something doesn't work is to TURN IT OFF AND ON AGAIN!

I feel way better now.
Awesome.

Tomorrow? Hello Alex >_<